24/12/2009 - Store shelters stranded customers
Snow left more than 100 customers, staff and children stranded in a department store over the whole night, it has been revealed.
The 54 staff, about 30 adult customers and 20 children were stuck in the John Lewis store in High Wycombe, Buckinghamshire, after the local roads were marred by heavy snow.
They were provided with food and a bed in the store's bed department.
Deborah Strazza, managing director of the store, said customers and staff could not go out of the store after heavy snowfall began from mid-afternoon.
The mother of two from St Albans, Hertfordshire, was also one of those left in the lurch, and stayed overnight in the store.
She said: "There was no way that I was going to throw customers out into that, or my own partners, and we just had to make use of what we had got.
"Basically we made up the beds and they all snuggled down in the bed department.
"It was so sweet, the kids absolutely loved it. They thought they were in Toy Story.
"The customers were really, really grateful and they could not thank us enough."
Copyright © Press Association 2009
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