03/03/2010 - People 'unsure where tips end up'
A new study has shown that most people who leave a tip in a cafe or restaurant do not know where the money goes.
The survey of 2,000 adults showed that nine out of 10 leave tips for waiters or waitresses.
But figures show that just one in five people ask where their tip ends up. The most common reason for not asking is because customers feel too embarrassed.
Ministers responding to the survey carried out by the Government said people should ask where their tips go, particularly since counting them towards making up the minimum wage has been outlawed.
Employment relations minister Lord Young said: "Consumers should never feel afraid to ask who gets the tip - whether it's at the hairdressers, a hotel or restaurant. It's their money and they have a right to know what happens to it. Businesses also have a responsibility to provide clear information to their customers.
"Our research shows this makes good business sense as consumers are more likely to revisit restaurants where tipping policies are displayed."
Copyright © Press Association 2010
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