DL4B's Landlord Video Guide Pt 3: What happens when you make a claim
Direct Line for Business director Jazz Gakhal and property expert Sarah Walker explore the claims process for the top three most common landlord claims and how the insurer can help you through it.
Also, Jazz outlines what a loss adjuster does, explaining: “They are experts at assessing the cost of damage to property. Sometimes we feel it is beneficial to have someone to help the customer as the damage could be quite extensive.
“They do not cost the customer anything and they can quantify the damage caused, an example of which would be from a water leak where extensive re-decoration may be required. We also get their expertise as they may identify issues that the customer may not be aware of, and they can also confirm that the source of the leak is correct.”