Yes, you must be online to be logged in and use the app. The reason for this is otherwise information would have to be stored on your mobile device. This is not as secure and would take up storage space on your mobile device.
Once you’ve set up your account and logged in, tap Properties and then ‘Add a property’. Here you can start creating your property’s profile. Upload the property you want to rent out or are currently renting out by adding some basic information.
Direct Line insurance policies are underwritten by U K Insurance Limited, Registered office: The Wharf, Neville Street, Leeds LS1 4AZ. Registered in England and Wales No 1179980. U K Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, registration number 202810. The Financial Services Register can be accessed through www.fca.org.uk. Calls may be recorded.