Does your business offer advice or professional services?

Make sure you’re covered with Professional Indemnity Insurance from £7.92 a month.

(10% of customers paid this or less. Based on policies sold September 16 - February 17)


or call us on
0345 878 5555

Professional Indemnity for Estate Agents and Letting Agents

Get your advice covered

As any successful letting or estate agent will tell you, the advice you give to your clients is crucial. But even though you take great care to make sure that the advice you're giving to your clients is as reliable as possible, everyone can make mistakes.

If your client thinks the advice you have given them is negligent or has caused them a financial loss, then they could claim for compensation from your business. Many clients will almost certainly ask you to provide proof of professional indemnity insurance before they agree to work with you. So make sure you've got the cover you need.

Meets the requirements of the major professional Estate Agents assiocations

Direct Line for Business’s Professional Indemnity Insurance meets the requirements of many of the major estate and letting agent professional bodies, including the National Association of Estate Agents (NAEA), Association of Residential Letting Agents (ARLA) and National Approved Letting Scheme (NALS).

Our Policy Covers:

  • Compensation for awards made by The Property Ombudsman and The National Approved Letting Scheme
  • Consumer Protection from Unfair Trading Regulations 2008
  • Defence costs, such as lawyers, experts and other court costs, that are payable in addition to the policy limit
  • Claims made against you due to any civil liability
  • Compensation up to the chosen policy limit
  • Claims made against you caused by loss of or damage to documents
  • Data protection defence costs

How does the cover work?

If you're sued for a professional mishap which is covered by your policy, our Professional Indemnity Insurance will pay out for the defence costs you may need such as lawyers, experts and other court costs. These are payable in addition to the policy limit.

The policy will also cover you if you need representation at any inquiry which is directly related to any claim or circumstance, and for any compensation up to the policy limit that you choose.

Our Professional Indemnity Insurance for Estate and Letting Agents provides cover for the following:

When do you need it?
Breach of professional duty When you or your business has a duty of care to a client, but doesn’t live up to that standard, such as incorrect advice or making a mistake in your work
Unintentional breach of confidentiality If your business keeps confidential client information and accidentally releases it to a third party without the client's consent, or it's stolen, your business could be sued
The loss of or damage to documents Information kept on computers and on file could be,damaged, lost in the post, or even stolen due to negligence while in your care
Unintentional infringement of intellectual property rights Your business could be sued if it accidentally violates a copyright, patent, or trademark, including imitation or passing another's products/services off as your own
Libel or slander Writing or saying statements that damage someone's reputation could lead to your business being sued

How long are you covered for?

Once you take out our Professional Indemnity Insurance, you're covered for work you've done from that moment on, so long as you keep renewing your policy. You can also get retro-active cover, so your business is insured from the date you first bought a professional indemnity policy. But you'll need to keep a record of any previous policies.

What's covered?

Our Professional Indemnity Insurance can cover against a range of potential consultancy risks.

  • From £100,000 to £2m of Professional Indemnity cover as standard
  • Compensation up to the policy limit
  • Cover for your defence costs, such as lawyers and court costs. These are payable in addition to the policy limit
  • Access to your own specialist claims handler should the worst happen
  • No admin fee for changes made during the policy period
  • Access to our free 24/7 legal helpline

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