Terms and conditions


  • The prize draw is open to all customers who are sent an invitation to complete the survey.
  • Entry to the prize draw is subject to full completion and submission of the survey.
  • Entrants must agree to be entered into the prize draw by providing their name, email address and phone number.
  • Each survey completed shall receive one (1) entry to the current prize draw.
  • Each person's unique email address is restricted to a maximum of one (1) entry to the prize draw.
  • The email address provided in the survey for the prize draw entry must be the same as the email address on the customers policy.
  • Entrants will be deemed to have accepted these terms and conditions and agree to be bound by them when entering this prize draw.


  • One winner will be randomly selected from the prize draw from all valid and completed entries. The prize draw winner will be selected within 14 working days of the end of the prize draw promotional period.
  • The prize draw winner will be randomly selected by an independent adjudicator. The judge’s decision is final, and no correspondence will be entered into.
  • The winner will be notified by email within 21 working days of the closure of the prize draw. The email will include a link to redeem an Amazon voucher, there will be 6 vouchers that total up to the prize amount of £150.
  • The Amazon voucher is subject to the Amazon voucher terms and conditions.
  • Amazon vouchers are not transferable.


  • Direct Line reserves the right to alter, amend or withdraw this prize draw without prior notice.
  • If the offer is deemed to be abused, it will be void.
  • These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales and the courts of England shall have exclusive jurisdiction in relation to any disputes arising.
  • The Promoter is U K Insurance Limited trading as Direct Line Insurance registered office: The Wharf, Neville Street, Leeds LS1 4AZ Registered in England and Wales, Reference Number 1179980.