A man walking his dog in a city

Dog walker & pet sitter insurance

Price beat guarantee

We guarantee to beat your new insurance quote or renewal premium from any other insurer.

New policies only. Cover on an equivalent basis to ours. Excludes policies with home emergency cover added. Qualifying criteria apply. Terms & Conditions.

Here's what customers say about our small business insurance.

Stolen laptop? Damaged mobile? We'll replace your essential tech within 24hrs of claim approval, with Business Tech Essentials.
Cover & claim limits apply. Mon - Fri 8am - 6pm, except Bank holidays.
  • We can cover you if you work at home, at the park or pet sitting at a client's house.
  • 0% APR representative in the first year on your monthly Direct Debit payments.

    Over 18s, subject to eligibility.

  • We won't be beaten on price. We'll beat your new business insurance quote or renewal premium from any other insurer.

    New policies only. Cover on an equivalent basis to ours. Excludes policies with home emergency cover added. Qualifying criteria apply. Terms & Conditions.

Insurance that fits your working life

Working with animals can be a lot of fun but it also comes with its own special set of challenges. Not only are you responsible for the safety of your furry friends, you are also responsible for any harm or damage they might cause. That's why it's important to have the right insurance in place.

At Direct Line for Business, we offer a flexible insurance policy that can be tailored to suit your unique line of work. So, whether you're taking a trip to the park or doting on a client's cat in your living room, you're covered if something goes wrong.

What insurance do I need for dog walking?

When you work as a pet sitter or dog walker, there are some potential hazards you need to be aware of and take precautions against. If the dog you're walking digs up a garden or bites another animal, you will be held responsible.

Having the right insurance will not only help if you find yourself in a difficult situation, it will also reassure your clients that you take your responsibilities seriously.

Having public liability included in your Dog Walkers' and Pet Sitters' Insurance policy means you're covered if the animal in your care is injured, causes injury to someone else, or damages someone's property.

If you employ other workers, you can include employer's liability cover in your policy. We can offer up to £10 million in cover and will cover you if your employees become ill or injured while working for you.

No matter how many different types of cover you include in your policy, you'll only pay one monthly or annual premium, with one renewal date. It couldn't be simpler.

Confused by an insurance term?

Look it up in our jargon buster

Your cover options

Add any of the following cover options to your Dog Walker and Pet Sitters' Insurance to create an insurance policy that precisely fits your business needs. These covers are subject to policy conditions and limits.

Public liability insurance covers you if you cause injury to a member of the public or accidentally damage someone's property. An example of this could include a customer slipping on a wet floor in your shop or office and hurting themselves, or causing damage while carrying out building works on a client's house.

This insurance also covers you if a customer or member of the public becomes ill or suffers an injury because of a product you have supplied. For example, if the heel snaps off a shoe someone has bought from you, causing them to fall over, or if a cupcake you sell at an event makes someone sick.

If the people in question pursued legal action against you, public and product liability insurance would cover the costs you are liable to pay. We can offer cover from £1 million to £10 million.

Read more about public liability

Employers' liability insurance is a legal requirement if you have employees. There are a couple of exceptions to this rule, which you can read more about here.

We cover you for £10 million, as standard. This covers the legal and compensation costs you are required to pay if an employee gets injured or becomes ill because of the work they do for you.

Theft of Takings covers cash or cheques stolen from you in transit, from a safe or on you while you're working at other premises, such as your clients' homes. Maximum limits apply.

If there is an insured event such as flood or fire at your work premises, buildings insurance will cover the costs of repairing the damage, helping you get back up and running.

Equipment breakdown cover (for items forming part of the building) is included as standard. This would cover the costs of replacing or repairing things like your broken boiler and fire/burglar alarms, as long as the damage is not due to wear and tear.

Contents and stock cover is essential for businesses that supply goods or rely on specific equipment to run their business.

A seamstress would not be able to work without a sewing machine, a web designer would not be able to code without a computer and you may not be able to run your business without your trusty tablet.

Meanwhile, there will be other more general items that you might rely on for your business, like your office furniture or your shop tills. Insure your business contents so that if they're damaged by an insured event, such as fire or theft, your business keeps going.

If you sell goods, you'll want to insure your stock, whether that's raw materials or the finished article. If your goods are damaged or stolen, what have you got to sell?

Our different cover options allow you to insure your business equipment and stock at your premises, when you're on the move, or both. Whether you work at home, at fairs, in shared workspaces or visit a lot of clients, we've got you covered. And when you insure stock at your premises or home, you'll also get an extra 25% of stock covered for two months of your choice as standard, ideal for your busiest periods.

And now with Business Tech Essentials, if your essential tech is stolen or damaged, we'll replace it within 24 hours from claim approval.

When you cover your electrical items and tech you get Business Tech Essentials. Which means if your essential tech - like laptops, mobiles, or tablets - are stolen or damaged we'll replace them within 24 hours of claim approval.

Cover & claim limits apply. Mon - Fri 8am - 6pm, except Bank holidays.

Peace of mind, if you experience a sudden and unexpected issue, which can cause damage to your home, makes it unsafe or uninhabitable, home emergency's 24-hour claims line means help is never far away. You'll have a certified contractor, such as plumbers, electricians, glaziers, locksmiths, or drainage engineers at your home within 4 hours of your claim being registered, to make the property secure or prevent further damage. In addition, you have access to gas engineers, pest control services and roofers, but these are not subject to the 4-hour response time. Extreme weather and remote locations may extend the response time.

Up to £1,500 inc. VAT per claim for call-out charges, labour costs and materials for insured emergencies, such as issues with plumbing, heating or pest infestations.

There's no excess to pay and no limit on how often you can claim.

You can add home emergency to a Direct Line business policy, so long as you run your business from home and have home buildings insurance, home contents insurance or business contents insurance on your policy. It is available on new and renewal policies, it can't be added during the policy term.

Home emergency isn't currently available on policies that include commercial premises.

For more information click here.

Depending on the type of business you run, you might work from home, in an office, at your shop, a client's premises or a shared working space. If your working premises became unusable due to an insured event like a fire or flood, business interruption will cover the costs of relocating until it's fixed. It can also cover you for any lost turnover during this time if you've insured your premises or business property with us.

If your main supplier or customer suffers damage to their premises and can't trade, we'll cover you for the loss of business you'll suffer. Equally, if a market or fair that you regularly attend suffers a fire, we'll cover the lost turnover for the time you can't trade there. Business interruption will also cover you if key equipment that you use to run your business, like a laptop, is damaged or stolen, meaning you can't trade.

Our business interruption cover can insure you if you or one of your key employees becomes seriously disabled and is unable to continue work. We will cover the incurred costs, up to £25,000, to minimise any interruption to the business.

This covers the legal costs of providing specialist lawyers and taking action against many common legal problems, for instance disputes with suppliers or clients. Legal expenses cover can only be used if there is at least a 51% chance that the claim will succeed.

If you hold sensitive customer data, process payments online or just want peace of mind, Cyber cover should be considered. Because cyber criminals can be clever. Catching you off-guard and tricking you in to doing something you shouldn't, like opening an attachment in a fake email, or finding a way through your cyber-security. If this happens and they get their hands on your data or access to your bank account, the impact on your business could be devastating.

But, with our Cyber cover, you can call the experts, 24/7. They'll be on it, helping you to stay in business and recover in three ways following a cyber incident:

Recover financially

  • Covering loss of business income
  • Covering recovery costs, like fixing damage to your computer systems or data restoration
  • Covering fines (where insurable by law) and compensation costs following a data breach

Recover your reputation

  • You get access to public relations and crisis management experts to minimise damage to your brand and business.

Recover your systems and help prevent future incidents

  • Technical experts will help fix your IT issues and provide advice on how to prevent future cyber incidents.

Read more on Cyber cover here.

Available on new and renewal policies only. For Retail and Office & Professional customers only.

Frequently asked questions

We can insure you if you look after the following pets:

  • Dogs
  • Cats
  • Rabbits
  • Guinea pigs
  • Hamsters
  • Gerbils
  • Indoor fish
  • Ferrets
  • Chinchillas

We cover damage as a result of your negligence to the pet owner's property as well as injury to the pet.

We cannot cover you if you look after any dogs defined as dangerous dogs by the Dangerous Dogs Act 1991 or the Dangerous Dogs (Northern Ireland) Order 1983.

You are expected to understand the temperament of the animals in your care. If you provide a dog walking service, you should know whether an animal is safe to come off its lead. Your cover could be affected if you are found to have acted against the pet owner's instructions or what you know about the animal.

We don't cover you if you're an animal ‘carer' and are responsible for giving medication.

We do not cover kennels, catteries or overnight stays. We also don‘t cover damage caused by a pet to your property, including buildings, contents and stock.

The price of your insurance will depend on the type of cover that you choose to include. Things that will affect your dog walking or pet sitting insurance quote include: the type and level of cover you've chosen, whether you have employees and your history of insurance claims. When you get a quote using our online tool, you will see the price breakdown of the different covers you are interested in.

Policy documents

If you have an existing quote or policy with us, you can view and download your policy documents from the My Account page.

We tailor all our policies, so your documents only show what you've chosen to cover.

Here is a summary of a generic policy, from 24 April 2024 onwards, which shows the main covers and exclusions in our policies.

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  • Saturday 9am - 5pm
  • Sunday 9am - 2pm

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Opening hours:

  • Monday to Friday 8am - 6pm
  • Saturday 9am - 3pm
  • Sunday Closed