Speak to a claims advisor on
0207 648 1122
Monday to Friday, 9am-5pm
(excludes bank holidays)
Email a claims advisor
All you need to do is download the claims form, fill it in with your details, and then email it to directlineclaims@tmhcc.com.
Claims are administered and managed on our behalf by HCC.
Ring the helpline on
0345 246 0018
Monday to Friday, 9am-5pm
(excludes bank holidays)
If you have home emergency cover, we'll arrange for an approved contractor to secure the property or prevent further damage.
Speak to a claims advisor on:
Lines are open 24/7.
Claims are administered and managed on our behalf by ARAG.
If you suspect a cyber incident, please speak to an advisor by phone or email.
Call 0345 303 1753
Email new.loss@hsbeil.com
Claims are administered and managed on our behalf by HSB.
Speak to a claims advisor on
0345 303 1753
Monday to Friday, 8am-6pm
(excludes bank holidays)