Personal Business Claims Help
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Consultant insurance

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We guarantee to beat your new insurance quote or renewal premium from any other insurer.

New policies only. Cover on an equivalent basis to ours. Excludes policies with home emergency cover added. Qualifying criteria apply. .

Here's what customers say about our business insurance.

  • We'll cover you if you work in an office, a co-working space, at home or when visiting clients.
  • No admin fees if you need to make changes to your policy.
  • 0% APR on your monthly Direct Debit payments in the first year.
    Over 18s, subject to eligibility.
  • We won't be beaten on price. We'll beat your new business insurance quote or renewal premium from any other insurer.
    New policies only. Cover on an equivalent basis to ours. Excludes policies where Home Emergency Cover is added. Qualifying criteria apply. .
  • Start a Business claim without the need to call.

What is consultants' insurance?

Working as a consultant can be an incredibly stimulating and rewarding career path. Whether you've been hired to analyse data, uncover and solve problems, develop strategies or implement projects, you have the opportunity to make a real impact on someone's business.

However, this type of work can also be challenging. As a self-employed consultant, you are required to take on a lot of responsibility. When clients are paying for your advice, they expect you to get things right and there is little room for error. If you don't deliver the desired results, and your client believes you've harmed their business, they could file a claim against you.

That's why it's important to consider having consultants' insurance in place. If someone accuses you of negligence, we'll cover any legal fees or compensation claims you are required to pay. We'll take care of the risks associated with your business, so you can concentrate on achieving your clients' goals.

What type of consultants' insurance do you offer?

From HR consultants to PR consultants, business and management consultants to IT consultants, we cover many types of consultants from a wide range of industries.

We understand that every role comes with different responsibilities, so rather than offering a one-size-fits-all policy, we let you personalise your insurance. Using our online tool, you can pick and choose from the list of cover options below to build a policy that works for you.

Your cover options

These covers are subject to policy conditions and limits.

Professional indemnity is useful if your business offers a service or requires you to give advice to clients. If you make a professional error or give advice that is deemed negligent, you could be taken to court.

Professional indemnity insurance covers any legal and compensation costs you are required to pay. Clients will often ask to see proof of professional indemnity insurance before agreeing to work with a new contractor.

Public liability insurance covers you if a customer or member of the public is unexpectedly injured or their property is accidentally damaged, which leads to a claim against your business.

In most cases, if you've taken all reasonable precautions to prevent such incidents but still face a claim for injury or damage, we can defend you. This includes covering any compensation payments and legal costs if necessary. However, even if you're found to not have taken reasonable precautions and are held liable for damage or injury, we'll still arrange for the claim to be paid.

With Direct Line's public liability insurance, you can choose different levels of cover to suit your business needs. From £1 million to £10 million.

Here are some examples of what public liability insurance would cover:

  • You're meeting with a potential client in a cafe, and you spill coffee on their laptop
  • A client trips over your laptop lead and injures themselves
  • You accidentally knock over an expensive sculpture whilst visiting a client's property

Like most insurers, if the claim is for third party property damage such as a carpet, laminate flooring, TV, or kitchen hobs, any settlement considers the age and condition of the item.

You need public liability insurance if you:

  • Interact with customers, clients and members of the public face-to-face
  • Carry out work on client sites, for example, a construction site, or your client's home or office
  • Work at events, fairs and markets
  • Have visitors to your premises

Read more about public liability insurance

Employers' liability insurance is a legal requirement if you have employees. There are a couple of exceptions to this rule, which you can find out more about on our employers' liability page.

We'll cover you up to £10 million, as standard. This cover includes the legal and compensation costs you must pay if an employee gets injured or becomes ill because of the work they do for you.

Contents and stock cover is for businesses that supply goods or rely on specific equipment to run their business.

A seamstress would not be able to work without a sewing machine, a web designer would not be able to code without a computer and you may not be able to run your business without your trusty tablet.

Other general items that you might rely on for your business, like your office furniture or your shop tills, are covered by insurance. So, if your business contents are damaged by an insured event, such as fire or theft, your business can continue as normal.

If you sell goods, you can also insure them against damage or theft, whether they're raw materials or the finished article.

Our different cover options allow you to insure your business stock and equipment at your premises and when you're out and about. Whether you work at home, at fairs, in shared workspaces or visit lots of clients, we've got you covered. And when you insure stock at your premises or home (excluding bed and breakfast and tradesperson premises), you'll also get an extra 25% of stock covered for two months of your choice as standard, ideal for your busiest periods.

If you experience a sudden and unexpected issue that causes damage to your home that makes it unsafe or uninhabitable, the home emergency 24-hour claims line is here to help. You'll have a certified contractor, such as a plumber, electrician, glazier, locksmith, or drainage engineer, at your home within four hours of registering your claim to secure the property or prevent further damage. You'll also have access to gas engineers, pest control services, and roofers. These services are excluded from the 4-hour response time. Extreme weather and remote locations may extend the response time.

There is a limit of up to £1,500, including VAT, per claim for call-out charges, labour costs, and materials for insured emergencies, such as plumbing, heating, or pest infestations.

You don't have to pay any excess. There's no limit on how often you can claim.

You can add home emergency to a Direct Line business policy for an additional premium, if you run your business from home and have home buildings insurance, home contents insurance, or business contents insurance on your policy. It's available only on new and renewal policies, and you can't add it mid-term.

Home emergency cover isn't currently available on policies that include commercial premises or tradesperson businesses.

Business interruption insurance offers cover if your workplace is unusable after an insured event such as a fire, theft or flood. Whether you run your business from home, an office, a shop, a client's location, or a shared workspace, business interruption insurance can help cover any loss of income until your business can operate at the same level as it previously did had the damage from the incident not occurred. If you need to temporarily relocate due to this damage, we may also pay for the relocation costs if it's economically viable.

If your main supplier or customer's premises get damaged due to an insured event and they can't trade, we'll cover any loss of turnover for your business. We can only do this once their insurer accepts the claim and manages the repairs to their premises. Similarly, if there's an incident, such as a fire, at a location where your business frequently trades, and you can't trade elsewhere, we'll cover the loss of turnover for the time the premises are unusable.

Business interruption will also cover you if key equipment that you use to run your business, like a laptop, is damaged or stolen, meaning you can't trade.

If you, an owner, partner, director, trustee, or other essential employee of your business die or become seriously disabled as a result of an injury caused by accident and violent means, and are unable to continue working, we'll cover the incurred costs, up to £25,000, to minimise any interruption to the business.

If you hold sensitive customer data, process payments online, or just want peace of mind, cyber cover could be a good option to help protect your business. Cyber criminals can catch you off-guard and trick you into doing something you shouldn't, like opening an attachment in a fake email or finding a way through your cyber security. If this happens and they get their hands on your data or access to your bank account, the impact on your business could be serious.

But, with our cyber cover, you can call the experts, 24/7. They'll help you to stay in business and recover in three ways following a cyber incident:

  • Recover financially
    • Covering loss of business income.
    • Covering recovery costs, like fixing damage to your computer systems or data restoration.
    • Covering fines (where insurable by law) and compensation costs following a data breach.
  • Recover your reputation

    • You'll get access to public relations and crisis management experts to minimise damage to your brand and business.
  • Recover your systems and help prevent future incidents

    • Technical experts will help fix your IT issues and provide advice on how to prevent future cyber incidents.

Find out more about cyber cover.

Available on new and renewal policies for eligible retail, and office and professional trades. Cover is up to the limit in your policy schedule for all claims made in the year. You must follow our requirements for data backup, firewalls and antivirus protection. You'll find these requirements and all other terms and conditions in your policy booklet.

This covers the legal costs of providing specialist lawyers and taking action against many common legal problems, for instance disputes with suppliers or clients. Legal expenses cover can only be used if there is at least a 51% chance that the claim will succeed.

Personal accident cover provides payment if anyone in your business between the ages 16-75 is unable to work because they've been injured in an accident, whether in a business or personal capacity. Including temporary or permanent hearing loss and loss of speech for tradespeople.

We'll pay a lump sum of £50,000 if there is an accidental death, accidental loss of limbs or sight, or if someone in your business becomes permanently disabled following an accident.

If someone in your business is unable to work due to a temporary injury, then after 7 days we'll pay their normal net weekly earnings up to £500 for up to 104 weeks.

You can choose Personal Accident as an add-on once you've completed your quote.

If you have commercial premises, you can extend your cover, for an additional premium, to include property damage as a result of an Act of Terrorism. We'll cover you up to the maximum sum insured on your policy for buildings, contents, and business interruption (depending on which covers you have taken).

This includes:

  • the rebuild of buildings damaged beyond repair
  • cover for damage or loss of your business contents, stock, and computer equipment, to help you get back up and running.

If you choose business interruption cover on your policy, terrorism cover will also include any interruption to or interference with the business, due to damage to your premises resulting from an Act of Terrorism. It will also cover you if you're unable to access your premises as a result of an Act of Terrorism within one mile of your business.

Acts of Terrorism are defined as damage caused by someone acting on behalf of, or in connection with, any organisation which uses force or violence to overthrow or influence the UK government.

Terrorism cover is only available for properties located in England, Wales and Scotland.

Terrorism insurance is optional, so an additional premium will apply.

You can include Terrorism cover on your policy by calling us on 0345 301 5066 when you take out your policy or at renewal, as it cannot be added to your policy mid-term.

Policy documents

When you get a quote, we'll send you a personalised policy document that shows the cover you've chosen.

These can also be found when you log into your account.

Here you can find examples of our latest office insurance documents, which show the main covers we offer, plus exclusions.

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