Electric van insurance from directline

We won't charge you admin fees if you want to make changes to your policy, but your premium may go up or down as a result of any changes you make.

If you don't tell us about any changes in your circumstances between the date you buy the policy and the policy start date, or after the policy start date, it could invalidate all or part of your policy, and we might turn down claims or not pay them in full.

We may set up your policy to renew automatically, saving you time and making sure you're always covered. You can change this at any time by calling us. We'll securely store your payment.

We'll send you a renewal invitation in good time before we take any payment. If at that time, you don't want us to automatically renew your policy, or you want to make changes to your policy before renewing, please call us.

Our cancellation and complaints procedures are detailed in the policy.

If you cancel your policy

• Before it's due to start, we'll refund the premium you paid us in full.
• Within 14 days of getting your documents, or the start date of your policy (whichever is later), we'll refund the premium you paid us, minus a charge for the number of days we've insured your van for.
• After those 14 days, we'll refund any premium paid for the remaining term of the policy, minus an admin fee for cancellation of £50.40 (including Insurance Premium Tax where applicable).

We'll calculate your premium using the information you give us. If you give us incorrect or inaccurate information, it could invalidate all or part of your policy, and we might turn down claims or not pay them in full.

English law will apply unless you and we agree otherwise. However, if you are resident in Jersey, Guernsey, Alderney or the Isle of Man, the law of the island where you are resident will always apply to your policy and any dispute in relation to it will be within the jurisdiction of that island's relevant court.

We may ask for proof of your No Claim Discount (NCD). If we do, it must:

• Have been earned in the UK (including the Channel Islands and the Isle of Man) or the Republic of Ireland
• Be from your previous UK or Irish insurer
• Be written in English
• Clearly show the NCD level in years, rather than a percentage
• Be in your name, as the policyholder, or in the name of the business (if the policyholder is a company)
• Have been earned on either a van, a electric car, a motorbike or a company vehicle (where you were the sole user)
• Be less than two years old

• Insurance cover is subject to our standard policy wording.
• Drivers must be at least 21 years old, hold a valid full UK or EU driving licence and must have lived in the UK for at least one year.

While the driving range of electric vans varies depending on the make and model, some electric vehicles (EVs) with a longer range can travel between 150 to 250 miles on a single charge. Although range anxiety can be a concern for some drivers, the growing network of charging stations across the UK means you can power up on the road.

Yes, electric vehicles can tow caravans and trailers. However, certain makes and models are more suitable for towing than others. If your day-to-day work involves towing heavy loads, it's worth researching towing capacity before you make an investment.

Yes, electric vans are cheaper to run than diesel or petrol vans because electricity costs less per mile. On average, you’ll pay approximately £6-7 for 30 minutes of charging (about 100 miles of range, depending on your van). Maintaining your vehicle is usually cheaper too, and you don't have to pay road tax until April 2025.

The good news is that there's more choice than ever if you want to switch to an electric van. With added range and charging options, you can find one that meets your budget and business needs. The best way to decide is to do your research and weigh up the pros and cons of owning an electric van.

Electric vans only use electricity stored in their battery that needs to be plugged in and recharged. Hybrid vans use a combination of both an electric battery and petrol or diesel. You can choose a plug-in hybrid or a model that recharges itself using regenerative energy.