Our phone lines are very busy right now, so there may be long wait times. To avoid any delay, you can use our website to get a quote, start a claim and view your policies. For other queries, chat to our Virtual Assistant.


Make a van claim

Everything you need to get your claim started.

Before you begin

The following information may help you make your claim.

  • Your policy number and personal details
  • Your van registration number
  • Where and when the incident took place
  • Details of any other vehicles, people or property involved
  • Contact details for any witnesses
  • A crime reference number if the police were involved

Start your claim

General claims

To start a claim, please call us.

Monday to Friday, 8am-6pm
Saturday 9am-5pm

24-hour accident recovery helpline

When it's an emergency, we're here 24/7 all year round.

365 days, 7 days per week.

Windscreen claims

If you need to make a claim on your windscreen, our partners Autoglass will handle it for you.