Birdseye view of a white van driving along a road

Van insurance

Small courtesy van as standard - with our commercial van insurance

Is an incident keeping your van off the road? We'll give you a small courtesy van to use while we fix it. Or for up to 21 days in a row if it's written off or stolen.

Comprehensive commercial van insurance only. Courtesy van for up to 21 days in a row if you use your own repairer. Excludes windscreen claims.

We're proud of our customer reviews for commercial van insurance.

Why choose Direct Line Van Insurance?

  • No admin fees if you want to make changes to your policy.
  • Up to five drivers, including the policyholder, on one policy.
  • Tailored e-documents that show only the cover you have.
  • We can cover your van whether you use it for work and leisure, or just leisure.
  • Your No Claim Discount with us is safe against uninsured drivers.

    Comprehensive cover, registration number, make and model of the other vehicle needed to make a claim. Non-fault claims only.

  • Make claims with our online claims journey.

    Comprehensive claims only.

What is van insurance?

Commercial van insurance allows you to use your van or pick-up for your company. For example, if you need to drive goods, tools, or equipment to different locations as part of your job, you'll need cover for commercial use.

Our comprehensive van insurance isn't on comparison sites, so we've explained our cover levels and the benefits below. When comparing van quotes, it's worth remembering that choosing the cheapest van insurance isn't always best for your business. While it may seem the most budget-friendly option, it's always best to decide based on what you're covered for, as it could be more expensive if something unexpected happens. Whether its fully comprehensive or third party, fire and theft that you need, we're on it.

If you need van insurance for personal use, find out more about our private van insurance here.

What does van insurance cover?

Our van insurance offers two levels of cover, comprehensive and third party, fire and theft. Details of both options are included below.

Comprehensive

A broad commercial van insurance policy that covers you for a range of eventualities. Direct Line van insurance includes:

  • Third party liability cover
  • Fire and theft cover
  • Accidental damage cover
  • Permanently-fitted vehicle audio cover
    (cover is unlimited if the audio is fitted as part of your van's standard equipment, otherwise cover is up to £1,000).
  • Windscreen repair and replacement cover
  • Tools and equipment cover (up to £500)
  • Personal belongings cover (up to £250)
  • Personal accident cover (up to £5,000)
  • Medical expenses (up to £100 per person)
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  • Hotel expenses

    If your van can't be driven after an accident or loss covered by this insurance, we'll pay your hotel expenses for an overnight stay (up to £150 for the driver or £250 in total for all the people in your van).

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  • Uninsured driver promise

    If you're hit by an uninsured driver and it's not your fault, we'll cover your excess, and your No Claim Discount with us won't be affected. You'll need to give us the other driver's registration number, make, and model.

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  • Vandalism promise

    If you make a claim for damage to your van that's a result of vandalism - i.e. damage caused by a malicious and deliberate act not by another vehicle, you won't lose your No Claim Discount with us on your commercial van insurance. An excess applies. You'll need to give us a crime reference number.

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  • Small courtesy van

    If your van's being fixed by one of our approved repairers, we'll give you a small courtesy van to drive until yours is ready for the road. If you prefer to use your own repairer, or your van has been written off or stolen, you'll still get a small courtesy van for up to 21 days in a row. Excludes windscreen claims. We'll also cover the travel costs if your van is stolen or you have an accident abroad - up to £15 a day for up to 21 days following your claim.

Third party, fire and theft

This type of commercial van insurance covers you if someone makes a claim against you, and if your van is stolen or damaged by fire.

  • Third party liability cover
  • Fire and theft cover
  • Permanently-fitted vehicle audio cover
    (cover is unlimited if the audio is fitted as part of your van's standard equipment, otherwise cover is up to £1,000).

Optional commercial van insurance extras

For an additional price, you can also add the following to your comprehensive van insurance policy or your third party, fire and theft policy.

No Claim Discount Protection

Your No Claim Discount won't be affected by one claim made during the current period of cover, or by two claims arising in the three preceding years of insurance.

If you have at least 4 years' No Claim Discount, you and all named drivers are at least 25, and all have no fault claims within the past three years, then you'll be eligible to buy No Claim Discount Protection. You'll no longer be eligible for this cover if claims exceed the above numbers. Your premium may still increase following a claim.

Motor legal expenses

If you have an accident involving your van where you aren't to blame, this covers the costs of bringing a claim against the person responsible, where we agree there's a better than 50% chance of your claim succeeding.

Examples of losses we cover include:

  • Compensation for personal injury
  • Loss of earnings
  • The cost of repairing or replacing your work tools, equipment, and products damaged in the accident
  • Accident repair costs, if you don't have comprehensive van insurance

The standard limit is £100,000.

Similar size courtesy van

We know your van's your livelihood, so we'll keep you moving if your van is damaged, written off, or stolen. Our Comprehensive van insurance includes the offer of a small courtesy van as standard but, for an additional price, you can add “Similar sized courtesy van” to your cover and we'll get you a van similar to yours, plus:

  • Choose one of our approved repairers and you can keep it until your van is fixed
  • You'll still get a hire van for up to 21 days in a row if yours is written off, stolen or you prefer to use your own garage
  • We'll also cover the travel costs if your van is stolen or you have an accident abroad - up to £25 a day for up to 21 days following your claim

This is available as an optional extra only with comprehensive van insurance. Excludes windscreen claims.

Rescue Add On

With Rescue Add on, you can choose breakdown cover for the UK, Europe or both. This cover can be added to both comprehensive and third party, fire and theft policies.

Rescue Rescue Plus Recovery Recovery Plus Euro Plus
Roadside assistance
24/7 help if you break down, over a quarter mile from home including a tow to a local garage if we can't repair your van by the road
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Unlimited call outs
You can call us out as many times as you need. You may be charged if you call us out for a repeat problem within 28 days
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Cover at home
We'll come to the rescue at your home in the UK
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National recovery
If your van can't be fixed locally that day, we can take you and your passengers to one destination of your choice in the UK
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Onward travel
We'll arrange a hire car or overnight accommodation or alternative transport if your van can't be fixed locally that day
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European cover
All of the benefits above when driving in Europe
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Important information about your van insurance policy

We won't charge you admin fees if you want to make changes to your policy, but your premium may go up or down as a result of any changes you make.

If you don't tell us about any changes in your circumstances or you give us incorrect or inaccurate information between the date you buy the policy and the policy start date, or after the policy start date, it could invalidate all or part of your policy, and we might turn down claims or not pay them in full.

If you choose to automatically renew, you can switch to manual renewal at any time online via web chat or by calling us. You'll still get a renewal invite before the policy end date, but cover will stop if other arrangements aren't made.

Whether you choose the convenience of automatic renewal or choose manual renewal, your renewal price won't be any higher than one given to a new customer with like-for-like details.

Our cancellation and complaints procedures are detailed in the policy.

If you cancel your policy

  • Before it's due to start, we'll refund the premium you paid us in full.
  • Within 14 days of getting your documents, or the start date of your policy (whichever is later), we'll refund the premium you paid us, minus a charge for the number of days we've insured your van for.
  • After those 14 days, we'll refund any premium paid for the remaining term of the policy, minus an admin fee for cancellation of £50.40 (including Insurance Premium Tax where applicable).

We'll calculate your premium using the information you give us. If you give us incorrect or inaccurate information, it could invalidate all or part of your policy, and we might turn down claims or not pay them in full.

You and we may choose which law will apply to this policy. Unless both parties agree otherwise, English law will apply. However, if you are resident in Jersey, Guernsey, Alderney or the Isle of Man, the law of the island where you are resident will always apply to your policy and any dispute in relation to it will be within the jurisdiction of that island's relevant court. We'll supply this policy and other information to you in English and we'll continue to communicate with you in English.

We may ask for proof of your No Claim Discount (NCD). If we do, it must:

  • Have been earned in the UK (including the Channel Islands and the Isle of Man) or the Republic of Ireland
  • Be from your previous UK or Irish insurer
  • Be written in English
  • Clearly show the NCD level in years, rather than a percentage
  • Be in your name, as the policyholder, or in the name of the company (if the policyholder is a company)
  • Have been earned on either a van, a private car, a motorbike or a company vehicle (where you were the sole user)
  • Be less than two years old
  • Insurance cover is subject to our standard policy wording.
  • Drivers must be at least 21 years old, hold a valid full UK or EU driving licence and must have lived in the UK for at least one year.

How can I get cheaper van insurance?

Here are several ways that could help save you money on your premium and get the best van insurance.

Size matters

We're not suggesting you downsize more than is practical, but smaller vans tend to have lower insurance premiums. If you're driving a long-wheelbase van but aren't using all the space inside, it might be worth thinking about something smaller. It could bring your premium down, so you get the best van insurance deal available.

Engine size

Bigger engines mean vans have more speed, that increase the risk of them being involved in an accident - which pushes premiums up. Opting for smaller engines can bring van insurance prices down.

Prove you're safe

There are two things you can do to show you're a safe driver. Firstly, declare your No Claim Discount if you have one. Even if you've only been accident-free for one or two years, it can bring your costs down. Secondly, consider taking up an insurer's offer to use telematics. These devices track how you drive and share that data with your insurer so they can see you're safe and responsible.

Stay secure

Thieves often target vans - especially unmarked ones. They might want what's inside or the van itself, so adding extra security features can help you get the best van insurance. Alarms and immobilisers are just the start. Fitting a tracking device or security-etching it with unique codes could also help. And parking it securely in a garage or off the road overnight will also help. If you can't do that, empty your van every evening, and consider adding a sticker to make it clear to potential thieves that there are no tools inside.

Manage your mileage

The more your van is on the road, the more likely it is to be involved in an accident. That's why having a higher yearly mileage can increase your insurance costs. Try to keep your mileage in check as much as possible by only driving when necessary. Log your miles accurately and give the correct number when it's time to renew. Rounding your mileage up might be less hassle, but it could also bump up your premium.

Choose named drivers carefully

Having more drivers on an insurance policy may push up premiums. And if you have a young driver (under 25) or someone with a claims history, points, or convictions named on the policy, then be ready for costs to increase. Before adding more named drivers, think carefully about whether they really need to be able to drive the van.

Mind the mods

Modified vans might look great and may even perform better - but they're usually more expensive to insure. Not only are the modified parts hard and costly to replace if damaged, but criminals are also more likely to steal modified vans.

These tips should help you save money on your insurance premiums, but there are other ways to keep costs down - whether your van is for private use or commercial.

Direct Line Van insurance policy documents

When you get a quote, we'll send you a personalised policy document that shows the cover you've chosen.

These can also be found when you log into My Account.

Here you can find examples of our latest van insurance documents which show the main covers we offer, plus exclusions.

To make sure you download the right document, please select the dates that cover the period you bought or renewed your policy and the latest version of the document will be displayed.

Frequently asked questions

Commercial van insurance is needed if you use your van or pick-up for your business. For example, moving tools, equipment and your own goods to varying locations as part of your usual working day.

Private van insurance is for when you use a van as a personal vehicle only - but it will also cover you if you use your van for commuting. For example, if you have a van to take your dogs down to the local park, but also use it to drive to and from a single permanent place of work, private van insurance is what you need.

Van insurance is a legal requirement under the Road Traffic Act if you own or drive a van or pick-up, unless you declare the vehicle off-road (SORN) and keep it on private property. If you're pulled over by the police, they can issue you a fine and points on your licence for driving without insurance. But the penalty for driving without insurance doesn't necessarily stop there. If the case goes to court, you could face an unlimited fine and even disqualification from driving, which means putting a halt to your business activities. The police also have the power to seize and destroy your vehicle if you've driven it without insurance.

Yes, you can have up to 5 drivers on the policy inclusive of the policyholder.

If you are driving in any of the countries listed in the policy booklet, your policy is automatically extended to provide the same level of cover as you have in the territorial limits for up to 90 days in every period of insurance. Your vehicle will also be covered during journeys between those countries by a recognised carrier.

Please check general advice about driving your van in the EU after Brexit. For more information, find out how Brexit will affect your van insurance.

No, you can only have one vehicle on your van insurance policy. If you need to, you can get a quote for a new policy.

If you're aged 21 or older, and you've held a full UK driving licence for at least one year, you're able to take out van insurance with us. Get a quote online.

When changing your occupation, we suggest that you review your annual mileage and class of use at the same time. This is to make sure that you have the correct mileage and use, which may have changed due to your new job role. And if you do change you occupation, this could affect your premium.

There are a few ways to reduce your premiums from ensuring your van is secure to proving you're a safe driver. Read our 7 tips to help lower your premiums.

Before you start your van insurance quote, you'll need to have a few details to hand. You'll need to tell us your name, date of birth, address, driving history, what type of licence you hold and how long you've had your licence.

Van registration number and details - We'll need to know the value of the vehicle, the number of seats the vehicle has, body type, annual mileage, modifications, the month and year the vehicle was purchased and the address where the van will be kept overnight.

Driver details - We'll need each driver's name, occupation and driving history, including any claims and motoring offences they've had.

Type of cover - you can choose between comprehensive cover, i.e. cover for repairs to your vehicle because of accidental damage, vandalism or an accident, or third party fire & theft cover.

We do not offer quotations in a company name. The main driver must be the policyholder.

No, you're not required to be the main driver of the vehicle.

For you to be the policyholder either you, your spouse or a finance or lease company will need to be the registered owner or keeper of the vehicle.

You need to have held a full UK/EU licence for at least one year.

No, cover is only provided for the vehicle on your current certificate of motor insurance.

No, we don't offer cover for couriers.

Yes, we can cover tippers with a gross vehicle weight (GVW) of under 3.5 tonnes.

We offer cover for single cab pick-ups.

We offer cover for double cab pick-ups.

Tools are covered for loss or damage caused by fire, theft, attempted theft or an accident, whilst they are in your vehicle. Cover is up to a limit of £500 and subject to the terms and conditions contained in the policy booklet. Tools will not be covered when left in the rear of a pick-up.

Insurance Premium Tax is a tax payable on insurance premiums and is set by the Government.

All documents outlining premiums, such as quotations, show how much insurance premium tax you're being charged. However, not all UK residents pay the tax, such as anyone who resides in the Channel Islands or Isle of Man.

No. Direct Line Motor Legal Protection is an additional product which can be bought when you buy van insurance.

If you have an accident involving your vehicle where you are not to blame, legal protection covers the costs of bringing a claim against the person responsible where there is a better than 50% chance of success.

It's important that you take the driver's details including the vehicle registration number, make and model.

We'll need the details of the driver if we're to recover your losses from them.

If you're involved in a road traffic accident which isn't your fault we'll pay the legal costs. Such as recovering compensation for any injuries sustained and loss of earnings from the person at fault as long there is a better than 50% change of success.

No, you only pay the annual premium. All costs related to your legal claim are covered by the policy.

Cover will be provided for drivers named on your current certificate of motor insurance and any passengers travelling in your vehicle.

Uninsured losses are costs for which you are responsible. Examples include the policy excess or any medical expenses you may incur. However, if you have Direct Line Motor Legal Protection cover we will pay any reasonable cost of legal proceedings against another person who is responsible for the accident, if it results in injury to you or uninsured losses being incurred.

The policy doesn't cover Goods in Transit.

But it does cover tools whilst they're in your van for loss or damage caused by fire, theft, attempted theft or an accident. Cover is up to a limit of £500 and subject to the terms and conditions contained in the policy booklet.

The policy doesn't cover tools when they're left in the rear of a pick-up.

The finance company may be entitled to take the van. If you were not aware the van was subject to an outstanding credit agreement and bought it in good faith, you may be allowed to keep the van. You should consider getting legal advice to decide whether you can do this and how to go about it.

We insure vehicles up to a maximum weight of 3.5 tonnes GVW (Gross Vehicle Weight).

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