Before you begin
The following information may help you make your claim.
- Your policy number and personal details
- Where and when the incident took place
- Details of the items you're claiming for, including their cost. We may also need to inspect damaged items, so don't chuck them out
- Documents/photos to support your claim, including purchase receipts
- A crime reference number if the police were involved
- Details of anyone who was hurt and how
- If the claim is against you, we'll need to see any correspondence between you and the claimant, as well as any contracts