Talk to our claims team

Accident recovery helpline 0800 269 015

If you've been in an accident and your van can't be driven, call our recovery helpline as soon as possible.

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Repair delays: UK parts shortage

If your van can be driven but needs a repair, it may take a little longer than usual to get booked into a garage.

There's also a nationwide shortage of courtesy and hire vans. But rest assured, we'll get you a replacement vehicle as quickly as we can.

We hope any delays are as short as possible. And if you use one of our approved repairers, we'll keep you updated throughout your repair.

New claims

0345 301 2882

Our lines are open

Opening hours:

  • Mon - Fri 8am - 9pm
  • Sat 9am - 5pm
  • Sun 10am - 5pm
  • Bank holidays 9am - 5pm

Existing claims

0345 301 2882

Our lines are open

Opening hours:

  • Mon - Fri 9am - 5pm
  • Sat Closed
  • Sun Closed
  • Bank holidays 9am - 5pm