If your van can't be driven after an accident or loss covered by this insurance, we'll pay your hotel expenses for an overnight stay (up to £150 for the driver or £250 in total for all the people in your van).
If you make a claim for damage to your van that's a result of vandalism, ie damage caused by a malicious and deliberate act not by another vehicle, you won't lose your No Claim Discount with us. An excess applies. You'll need to give us a crime reference number.
If your van's being fixed by one of our approved repairers, we'll give you a small courtesy van, such as a Ford Transit Connect, to drive until yours is ready for the road. If you prefer to use your own repairer, or your van has been written off or stolen, you'll still get a small courtesy van for up to 21 days in a row. We'll also cover the travel costs if your van is stolen or you have an accident abroad - up to £15 a day for up to 21 days following your claim. Excludes windscreen claims.