• Got an emergency at your rented property? Use the online claims portal to register your emergency or call the 24-hour claims line.
  • Need an emergency plumber, electrician, glazier, locksmith, or drainage engineer? A certified contractor will aim to get to your property within four hours. This is the estimated response time from the point your insured emergency is registered. Extreme weather conditions and remote locations may extend the response time. Contractors that aim to get to your property within four hours are limited to plumbers, electricians, glaziers, locksmiths and drainage engineers.
  • Get cover up to £1,500 (inc. VAT) per claim.
  • There's no limit on the number of claims you can make.
  • Tenants can claim on your behalf.
  • If the property becomes uninhabitable, you will be paid up to £300 (inc. VAT) for your hotel accommodation.
  • Cover applies to short-term lets and holiday homes.