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The legal helpline and document services are provided by DAS Legal Expenses Insurance Limited. 24/7 helpline England and Wales only; advice in other jurisdictions is available 9am-5pm Monday-Friday, excluding bank holidays.
Whatever your business size or sector, when it comes to legal questions, it's often difficult to know where to turn for reliable professional advice and support. Not only is it costly but with all the paperwork that comes with addressing legal issues, it can start to take up crucial time that could be spent running your business.
That's why we have included a Legal Advice Helpline and Legal Documents Service with all our business insurance policies, to help keep you and your business on track.
Whether you have a question on how to deal with a difficult client or what to do if a supplier fails to fulfil a contract, you'll be able to speak to a team of advisers who can provide confidential legal advice and guidance whenever you need them - day or night, all year round.
The legal documents service puts you in the driving seat when it comes to answering those legal questions that distract you from what you do best - running your business. That's why in addition to the 24/7 legal advice helpline, you'll also get access to a wide range of helpful guides, tools and video tutorials written by expert partners.
From employee contracts and health & safety policies to standard confidentiality agreements and data protection policies, this service allows you to draft and edit crucial legal documents, crafted by professionals that can be tailored to your business - without the cost of expensive legal fees.
You'll get instant access to a library of multimedia guides and interactive document templates including:
Our advice helpline and legal documents service are included as standard, when you buy or renew any of our business insurance policies.
You can find the phone number for the Legal Advice Helpline in your policy documents, and when you buy or renew a business insurance policy with us from 2 October 2020, details of how you can register for the legal documents service will be included in your policy documents.
If you already have a Direct Line business insurance product, click here to start using the legal documents service.
If you find yourself in need of help when a more serious legal problem occurs, you can purchase Legal Expenses cover for an additional premium. Legal Expenses insurance could be an affordable way for your business to get access to legal support and representation when you need it.
Whether it's an employment dispute, injury from an accident that was not your fault, or issues involving suppliers, contracts, or your business premises, Legal Expenses could cover your legal costs and provide specialist lawyers to represent your business should the case go to court.
(The cover limit for legal expenses is £250,000. Legal Expenses claims are subject to reasonable prospects of success being 51% or more.)
Our virtual assistant is here to answer your questions. And in cases where it doesn't have the answer, we'll put you in touch with someone who can help.