Broken down boiler?

If your boiler breaks down, it’s important to fix the problem quickly so that your tenants aren’t left without hot water or heating, but you shouldn’t have to break the bank to do it.

If you choose our award-winning landlord buildings insurance, we’ll automatically give you boiler cover as standard. So, if something goes wrong and cover applies under the policy, you don’t need to worry about paying any unexpected bills.

We don't offer a call out service but we will cover the cost of repairing your boiler. If your boiler is beyond repair, we will cover the cost of replacing it. We'll also help keep your tenants warm by paying for the cost of portable heaters or alternative accommodation, if necessary.

Nobody wants to feel cold and uncomfortable in their own home. We'll help minimise the inconvenience caused to those renting your property, and help protect your income, by:

1. Covering the cost of supplying your tenants with portable heaters which they can use until the boiler has been fixed.
2. Paying for the cost of providing your tenants with alternative accommodation until the boiler has been replaced or is working again. We will do this if we believe that the property can't be lived in. For example, during particularly cold winter months having no heating or hot water may mean that tenants need to be rehoused.

Boiler cover is part of equipment breakdown cover. This comes as standard with our landlord buildings insurance.

The equipment covered depends on which sections of cover you have selected on your policy. As well as your boiler, 'built-in' equipment such as fitted ovens, air-conditioning systems and security/alarm systems are usually covered.

If equipment breaks down, we may pay to repair or replace it, subject to:

• payment of the £200 excess
• the breakdown not being due to wear and tear